Mobile Repair & Data Extraction

Extraction and analysis of data stored on mobile phones and tablets forms an integral part of CCL Solutions Group capability.

With our 15-year experience in analysing mobile devices and continual R&D we can improve the odds of solving cases for our customers. When the condition of a device brings your digital investigation to a stop, we can reinvigorate life into the device and investigation.

Mobile phones | Tablets | Memory cards | Satellite navigation systems

 

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smartphone in water and splash on white background.

isometryt disassembled smart phone isolate white background

Damaged screen

Screens can be damaged through normal use or malicious intent. This regularly results in the device being deemed useless for an investigation. However, at CCL we can often repair screens to extract the data and perform analysis on the device.

Damaged touchscreen devices, power buttons, volume buttons and other components can all be replaced to extract the data.

Water, liquid, soil and fire damage

Depending on the extent of the damage, we can repair components or transplant the device memory onto a donor device. We do this to extract and analyse the data held on the damaged device.

Loose components

There are many reasons why a device can be dismantled, resulting in a bag of bits. In these instances we work with the vital components and extract user data off it. We do this by using a donor device to transplant the relevant components from the damaged device, e.g. circuit boards, screens etc.

Software malfunction

Recovery modes can sometimes freeze (e.g. iTunes), software can crash or the user can set the phone to wipe from downloaded apps from the internet. However, occasionally the data is still stored on the device. Depending on the software used to wipe the data, we can still recover user data.

Triage Stage

At the triage stage we will confirm the following aspects with you:

hex_purple  an analysis strategy depending on the device, e.g. make/model/software

hex_purple  the challenges posed by the device

hex_purple  the condition of the device

hex_purple  how we can overcome the obstacles if the device is severely damaged

hex_purple  any specific requirements

hex_purple  any additional bespoke work

This all leads to a bespoke plan of how we can help you extract the data from the device.

To help you further call 01789 261 200 or contact us.

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Case Studies
Case Study – Nuix and ICIJ
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White Papers
White Paper – Nuix and NetClean
White Paper – Digital Investigations

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