In order to successfully mitigate the risks posed by cyber threats a new culture of awareness needs to be developed within businesses. Technology can only protect a business up to a point; the people working within the organisation need to develop a new understanding and respect for cyber risks and how they could inadvertently be contributing to them. To successfully modify this behaviour, cyber security awareness must be part of an intentional, systematic organisational change effort that adjusts current attitudes and reshapes corporate values.
Businesses may have in the past overlooked breaches of cyber security by allowing staff to perform non approved workarounds within their IT systems – such as emailing sensitive data to their own personal email addresses, or copying data to unapproved cloud storage services. Staff will now need to be trained to understand that such workarounds are a significant cyber risk and can no longer be tolerated. Conversely the IT systems in place will need appropriate modification to reflect the true nature of staff working practices in order to win hearts and minds as the necessary cyber related controls are implemented.
This process of cultural change with regard to cyber threats, which needs to permeate through the entire organisation, can be effectively facilitated by CCL through a series of workshops, mandatory training programmes and fully implemented technical and process strategies.
Businesses of all sizes have faced such cultural changes as this in the past when previous technology developments mandated it. The introduction of email, the move to mobile and remote working, all required change over time. Cyber awareness can appear to be a huge undertaking, but it can be achieved over time and eventually regarded as just part of business as normal.